Shipping policy
Shipping Policy
The shipping address entered during the ordering process (finalizing purchase) will be considered correct. ESPAI LACONTRA SL will not be responsible for those orders that do not reach their destination due to user error.
The company used for national and international shipping is UPS.
Shipments to Spain (peninsula): Formal and operational commitment of: 2-3 business days approximately from the confirmation of payment of your order.
Shipments to Europe: Formal and operational commitment 4-5 business days approximately from the confirmation of payment of your order.
We are not responsible for possible delivery delays caused by the courier service. All delivery times are calculated for purchases made before 5:00 p.m. For purchases made later, you will have to count one more day. We are not responsible for possible delivery delays caused by the courier service.
Shipping costs
Spain: € 4.95 (€ 0 for orders over € 100)
Spain (Balearic Islands): € 9.95 (€ 0 for orders over € 150)
Spain (Canary Islands, Ceuta, Melilla): € 19.95 (€ 0 for orders over € 200)
Europe Zone 1: € 9.95 (€ 0 for orders over € 150)
Europe Zone 2: € 19.95 (€ 0 for orders over € 200)
US and Canada: € 34.95 (€ 0 for orders over € 300)
Middle and Far East: € 39.95 (€ 0 for orders over € 400)
Before making the payment you can see the price of the shipping costs. The following Conditions are established: 1. Shipments are made by courier service. 2. Shipping costs include Value Added Tax (VAT) in all cases, but no other taxes, fees, duties or surcharges. Taxes generated at destination will always be paid by the recipient. 3. Shipping is understood to be the delivery of the items to the address or address specified by the customer during the ordering process. For shipments outside the EU: In some cases, shipments may be subject to taxes and / or customs duties. In most cases, fees are charged at the time of package delivery, although you may receive a notification in the mail asking you to go in person to pay these fees in order to receive your package.
EUROPE ZONE 1 countries:
Germany, Denmark, France, Greece, Hungary, Ireland, Italy, Norway, Netherlands, Poland, Portugal, United Kingdom, Romania, Sweden, Andorra, Austria, Belgium, Slovenia, Gibraltar, Luxembourg, Switzerland
EUROPE ZONE 2 countries:
Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Czechia, Cyprus, Vatican City, Croatia, Slovakia, Estonia, Finland, Georgia, Greenland, Guadeloupe, Guernsey, Bouvet Island, Isle of Man, Iceland, Åland Islands, Faroe Islands , Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, North Macedonia, Malta, Mayotte, Moldova, Monaco, Montenegro, Reunion, San Marino, Serbia, Svalbard and Jan Mayen, Turkey, Ukraine
Middle and Far East countries:
Israel, United Arab Emirates, India, Saudi Arabia, Hong Kong, Singapore, Taiwan, Japan, Malaysia