Privacy policy

Privacy Policy

The Responsible for the processing of your personal data is ESPAI LACONTRA SL, with registered office at Calle Caballeros, 59, 46176 Chelva (Valencia) and fiscal address and operational headquarters at Calle Cadiz, 38 Bajo B, 46006 Valencia p >

You can contact our Data Protection Office at the postal address of the operational headquarters or through the email address: .


Your personal data will be processed for the development, control and maintenance of the contractual relationship and management of the purchases you make on the website http: // lacontraroom. com

Said treatment for the indicated purposes is legitimized by the execution of the existing contractual relationship between you and ESPAI LACONTRA S.L. Obtaining your data for this purpose is mandatory since without them it would be impossible to contract and manage your contractual relationship.


Your personal data will be processed for registration and entry into the customer database managed by ESPAI LACONTRA SL. In the case that it is necessary, and exclusively for the management of the contractual relationship, ESPAI LACONTRA SL will communicate the identifying data that you provide us to be able to manage your relationship as a client.

Said treatment for the indicated purposes is legitimized by the execution of the existing contractual relationship between you and ESPAI LACONTRA SL. Obtaining your data for this purpose is mandatory since without them ESPAI LACONTRA SL would find it impossible to contract and manage your contractual relationship.


Your personal data will be processed by ESPAI LACONTRA SL to offer and send you by any means, including electronic means, commercial communications, sending newsletters and personalized offers, commercial information on own products linked and marketed by ESPAI LACONTRA SL, as well as for conduct opinion polls. Likewise, your data may be used for profiling in order to direct personalized commercial actions and / or oriented to your preferences.

Said treatment for the purposes indicated is legitimized by the application of a norm with the rank of law that provides for said treatment and by having obtained ESPAI LACONTRA SL its consent for this purpose.

Profiling will not have legal effects on you, nor will it affect you, except to direct relevant and personalized commercial actions for you.

In the cases provided by law by article 21.2 of law 34/2002, of July 11, on services of the information society and electronic commerce, as well as by article 16 of regulation 2017/0003 of Electronic privacy (e-privacy) of the European Union, ESPAI LACONTRA SL will be entitled to send commercial communications electronically as long as the content of the same refers to products and / or services similar to those offered in the framework of its relationship with ESPAI LACONTRA SL.

You may, at any time, revoke your consent for the sending of commercial communications of ESPAI LACONTRA SL products and services. You may object to said treatment both at the time of data collection and at the time of receipt of each of the commercial communications that ESPAI LACONTRA SL sends you.

Likewise, ESPAI LACONTRA SL may use your data for legitimate interest to better meet your expectations and increase your degree of satisfaction as a client in cases that the legislation allows, provided that said legitimate interests respect your right to the protection of personal data, honor and personal and family privacy. Remember that you can always exercise your right of opposition if you consider it appropriate at the address: .


The personal data processed by ESPAI LACONTRA SL have been provided directly by you by filling in the forms provided for this purpose by ESPAI LACONTRA SL at our physical or online points of sale. Likewise, we can extract personal data from your interactions with our Customer Service, from the information about your habits and preferences expressed while browsing the Website, using cookies and during the procedures for purchasing the Company's products. < / p>


ESPAI LACONTRA SL will keep your data during the validity of your contractual relationship with ESPAI LACONTRA SL and once it has ended during the limitation period of the actions that may arise from the relationship maintained.

For merely illustrative purposes, articles 1962-1972 of the Civil Code include periods for the prescription of actions that can range from thirty years to the year, depending on the type of action to be brought. Keep in mind that each time you interact with ESPAI LACONTRA SL, this period may be renewed.


You may, under the terms established in the data protection regulations, revoke at any time the authorization granted for the treatment and transfer of personal data, as well as exercise the rights of access, rectification, opposition, including the processing of data in based on legitimate interest, limitation, deletion, portability and no longer being the subject of automated decisions, by writing to the Data Protection Office of ESPAI LACONTRA SL, at the postal address Calle Cadiz, 38 - Bajo B, 46006 Valencia, or by contacting via email: .

If you consider it necessary, you can contact the Spanish Agency for Data Protection with address at calle Jorge Juan, 6, 28001, Madrid, in order to safeguard your rights.

For greater transparency regarding your rights, we provide you with more information about them:

Right of access:

You have the right to obtain confirmation about whether we are treating your personal data. You can contact us so that we can provide you with the personal data that we process about you by email.

Portability right:

Whenever ESPAI LACONTRA SL processes your personal data through automated means based on your consent or an agreement, you have the right to obtain a copy of your data in a structured, commonly used and machine-readable format transferred to your name or a third party. It will only include the personal data that you have provided us.

Right of rectification:

You have the right to request the rectification of your personal data if it is inaccurate, including the right to complete information that appears incomplete. Remember that in your User Area you can modify your personal data.

Right of erasure:

You have the right to obtain without undue delay the deletion of any personal data of yours processed by ESPAI LACONTRA SL at any time, except in some situations that are excepted by law, such as compliance with a legal obligation.

Right to object to data processing based on legitimate interest:

You have the right to object to the processing of your personal data based on the legitimate interest of ESPAI LACONTRA SL. We will not be able to continue treating personal data unless we can prove compelling legitimate reasons for the treatment that prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims.

Right to object to direct marketing:

You have the right to object to direct marketing, including profiling for such direct marketing.


We may proceed to update our Privacy Policy. The latest version will always be available on our website.


For those cases in which you provide your personal data via the web, ESPAI LACONTRA SL reserves the right to use "cookies" in order to recognize you as a frequent user and personalize your use of the website by pre-selecting your language, or most desired or specific content. Thanks to cookies, it is possible for ESPAI LACONTRA SL to recognize the browser of the computer used by the user in order to provide content and offer the browsing or advertising preferences that the User, to the demographic profiles of the Users as well as to measure the visits and traffic parameters, control the progress and number of entries.

Likewise, in its preparation, we have taken into account the indications offered by the Spanish Agency for Data Protection in its "Guide on the use of cookies".


Cookies are small text files that the Website that you visit stores on your computer. They are widely used for the Website to function correctly and efficiently as they provide information to the Website's owners. The use of cookies is standardized on most websites. Cookies allow us, among other things, to store and retrieve information about your browsing habits or your computer and, depending on the information they contain and the way you use your computer, they can be used to recognize and identify the user with the In order to improve your navigation and provide the services requested by you. If you do not want to send cookies to our systems, you can "deactivate" it and control it from your browser by deleting them from your browsing history -cache- when the visit ends.


Following the guidelines of the Spanish Agency for Data Protection, the use of cookies made by the Website is detailed below. By using this Website, you consent and agree that we host these cookies on your computer / device / browser for the purposes stated above.

The cookies that we use when a user enters our Website, according to its purposes, are the following:

Types of cookies

Depending on its expiration:

  • 'Session' cookies: They remain in your browser during the visit (for example, until you close the browser and the visit ends).
  • 'Persistent' cookies: They remain in your browser after the session (unless you delete them).

Depending on your activity:

  • 'Performance' cookies: They collect information on the use of the Website; they do not collect personal information and the data collected is stored anonymously. The "Performance cookies" are used to improve the functioning of the Website.
  • 'Functionality' cookies: They allow the Website to store any option that you have made on the page (such as changes in the size of the text, customization of the Website)

Depending on its purpose:

  • Analytical cookies: They are used to collect user activity statistics. Among others, the number of users who visit the Website, the number of pages visited as well as the activity of users on the Website and their frequency of use are analyzed. The information collected is always anonymous in such a way that a link cannot be established between it and the natural person to whom it refers.
  • Authentication cookies: They allow the Website to store any option that you have made on the page (such as changes in the size of the text, customization of the Website).

Depending on where you come from:

  • Own cookies: Enabled by the website you are browsing.
  • Third-party cookies: Third-party cookies are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies. li>

By browsing this Website, the user will be accepting the generation of cookies for the aforementioned purposes.

Notwithstanding the foregoing, in the event that the user subsequently wishes to eliminate the cookies that have been stored on their computer and that necessarily require their consent, they may do so using the tools provided by their browser for such purposes. In this sense, you can find additional information in the following section.


In the event that the user subsequently wishes to block or eliminate the cookies that have been stored on their computer and that necessarily require their consent, they may do so using the tools provided by each web browser. In the event that you do not allow the installation of cookies in your browser, you may not be able to access any of the sections of our Website.

Depending on the type of browser that the user uses, the procedure for the revocation and elimination of cookies will be one of the following:


  • Web browsers are the tools in charge of storing cookies and from this place you must exercise your right to eliminate or deactivate them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by the aforementioned browsers.
  • In some cases it is necessary to install cookies so that the browser does not forget your decision not to accept them.


If the user does not accept cookies or later rejects them, the functionality of the Website may be impaired.

This Cookies Policy may vary depending on the cookies that are used. In the event that ESPAI LACONTRA SL modifies its Cookies Policy, it will publish a notification on the Website so that you may be aware of any change in the type of data that is collected. Notwithstanding the foregoing, it is recommended to visit this Cookie Policy regularly in order to be informed of any caveats in this regard.

Finally, and in case you have any problem related to the use of cookies on this Website, you can contact us via the email address contact @ .

Likewise, you can delete cookies for which you should consult the instructions for use of your browser.